On our 2nd trip to Ho Chi Minh City, we decided to stay at the Park Hyatt Saigon due to its central location in District 1 and the benefits offered for Hyatt Globalists. While the hotel captures and exudes that french colonial vibe some associate with Saigon, it’s actually quite new; the hotel opened in 2005 and was completely renovated a few years ago. As we wandered the hotel, we appreciated the fresh flowers everywhere, which reminded us of wandering through the abundant fresh flower markets in Vietnam!
Check-In:
The check-in process was excellent; it was the first time a Hyatt property noticed and acknowledged our preference for a high room when confirming our room. Kudos to Thuyen for that and nice to see a hotel that trains their staff to notice these small details.
The Room:
We stayed in a Lam Son Suite on the 8th floor and it had a nice view and was very bright due to all the windows (helped us with our jet lag). Lam Son suites are “unique to each floor and blessed with an additional separate living room, as well as tall bay windows overlooking the heart of energetic Saigon” and range from 839-871 sq. feet. The housekeeping and facilities in the room were flawless; nice rain forest shower, comfortable bathtub, comfortable bed and luxurious linens, excellent toiletries, fresh flowers, nice view, etc. The room became our oasis between excursions in and out of the hustle and bustle of HCM. We also appreciated how often they replenished our water. We also enjoyed a glass of red wine as a night cap; the wine and snacks are offered by the hotel to Hyatt Globalist members.
The Restaurant:
We had breakfast each morning at the restaurant and the service was excellent and the food offerings as well. We enjoyed our phos, with cafe sua da, and fresh coconut water every morning. In addition, they had a nice selection of fruit and those “smash browns” were some of the best potatoes we have ever had. Breakfast is complimentary for Hyatt Globalist members.
The Facilities:
We used the pool once while we were there and it was nice and quiet and even if there were others in the pool, it was easy to find a corner of your own.
I used the gym twice while I was there and there are enough cardio machines and weights to get a good workout. That being said, the gym gets very busy in the morning due to how many business people stay here. If the machines are all occupied, you may not get your first choice. Among the treadmills, ellipticals, and bikes, the stair climber step mill is the least popular piece of equipment.
Overall:
We were here for 3 nights and we would definitely stay here again; we felt the price justified the value and overall experience you will receive at this hotel.
We stayed in October 2017 and April 2024.
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