Here is our review and scoring of the Black Rock Oceanfront Resort in Ucluelet, British Columbia based on our stay in a Studio Trail Suite this summer. This review also evaluated the resort based on our two other previous stays in some categories.
Located in Ucluelet on Vancouver Island, the Black Rock Oceanfront Resort offers 132 comfortable and contemporary studio, one bedroom and two bedroom suites, including Trail Cabin suites adjacent to the main lodge.
1. Location 19/20:
The Black Rock Oceanfront Resort is located waterfront just steps away from the Wilf Pacific Trail and a short/drive walk to Ucluelet town. It is not located on the beach like resorts in Tofino but it is a truly unique and spectacular setting.
2. Bed & Sleep Quality 16/20:
Thankfully, they have replaced the beds recently; the new beds are much better than the old ones that were super soft and had lost their shape which made it difficult to find a comfortable position to sleep in. The new beds are still softer than what we prefer and the linens are average but few places allow you to fall asleep to the sounds of the waves, the lovely smell of the forest and the crisp ocean breeze.
3. Room and room amenities 17/20:
On our 3rd stay, we booked a Studio Trail Suite and it was by far our favorite room. The amenities are similar to the Studio Lodge Suites but the layout is larger, the kitchenettes are better equipped (they have a 2 burner stove top AND a combination microwave/convection oven). The balcony also offers much more privacy than the other room types. Our room was located on the ground floor but had a nice view of the water and forest; we felt like we were on the trail!
All rooms come with a fridge, coffee maker, dishwasher, fireplace and basic supplies (dishwasher tabs, dish soap, and paper towel). The room has a nice balcony with chairs and a table and offers more privacy than a Studio Lodge Suite. The room we were assigned had a nice view of the water too and was very quiet and peaceful.
4. Bathroom 10/10:
Of many places we have stayed at, the bathroom ranks in our list of favorites. Not only do you have a nice soaker tub with a view of the fireplace and the ocean (depending which room you get) but the shower is amazing and holds in the steam like a steam room. They now use Oneka cedar and sage toiletries which are environmentally friendly and come very close to emanating the scent of the forest that surrounds you. The room also has too comfy bathrobes for guests.
5. Hotel public areas and amenities 7/10:
The resort was designed to fit the landscape and blend in within the surroundings; it has a very natural feel among the forest and black rock. The hotel has a small pool, a hot tub, a fitness center and a spa. The fitness center is small and a little dated but functional for a basic workout. The hotel dining options are also varied and decent but we did not get to experience them as operating hours were somewhat limited during the pandemic.
6. Service and staff 4/10:
We found the service to be hit or miss; it really depends who you encountered at the front desk. It also took us 20 minutes to check out because only one person was working the desk on a busy holiday weekend at checkout time.
At this time, daily housekeeping is not being provided which is understandable but requires you to call to have supplies delivered everyday. If someone is staying for 4 nights, giving them supplies for more than one night would be helpful.
At the time of booking, we were quoted a price for a 4:00 pm check-in and 11:00 am checkout; they changed the terms to a 5:00 pm check-in and 10:00 am checkout without adjusting the price. We were lost 2 hours of being able to use our room for no communicated reason.
7. Overall Value 7/10:
Despite some minor issues, we always enjoy staying at the Black Rock Oceanfront Resort in Ucluelet, British Columbia. We find the price we have paid to be fair for what is offered; its not the cheapest place to stay in Ucluelet but also not the most expensive. The nightly rate at the Black Rock is also often more affordable than some of the other comparable options located on the beach in Tofino.
Would WeLeaveToday go back? Yes, during the right season (summer).